FAQ

A shell boot has no lining inside. An ordinary boot with a membrane or leather lining can keep water out for a while, but once it gets wet, it takes a long time to dry out.

A shell boot has a cellular rubber bottom section, which makes them completely waterproof at the base. As long as you take care of the leather, it will remain waterproof for many, many years.

As there is no lining or other material to absorb water, shell boots are extremely quick-drying, allowing you to wade with them.

For example: Jaure II Ms Lt High and Mira II Ws lt High

Read more here!

A hiking boot should sit comfortably on your foot when wearing double socks. It should feel airy at the front, but with a good fit in the heel and it shouldn’t be loose when you walk.

Ideally, you should have about 20 mm between your toes and the front edge of the boot.

It is important that they feel comfortable from the start, as only the leather will mold itself to your foot.

View the size guides here. Watch this video here.

The last is the form around which the cellular rubber bottom section of the boot is molded, and it is this that determines the shape of the boot.

Basically, when we talk about lasts, we are talking about the shape of the footbed – there are:

• narrow lasts
• wide lasts
• lasts with lots of space in the toe area
• lasts that are higher or lower
• ...etc.

We have different lasts because our feet are different, and we want there to be a last that suits your particular foot.

Read more about our lasts and which one to choose here.

Example Wide: Jaure II Ms Lt High Wide and Mira II Ws Lt High Wide

Example Medium/Normal: Professional II High

This will depend entirely on personal preferences and your intended area of use.

All our shell boots have the same function:

• good in technical terrain
• good durability
• keep wetness out
• easy to repair
• quick-drying
• suitable for many different uses, etc.

There is quite a big difference between the feel of a single-layer boot, which becomes soft and supple at the top, and a three-layer boot that is more stable and provides support at the ankle.

This is a completely personal choice – go for what you like or think you might need.

Single-layer boots: Vandra II High, Forest II

Three-layer boots: Jaure II Ms Light High Wide, Mira II Ws High Lite Wide, Professional II High etc.

We’ve made a film to help you choose your boots.

Read more here.

Measure your feet, add 20 mm and choose the right size from our size chart.

Sometimes you can go up or down a size from what the table says without it being too small or too big – the most important thing is that the shoe fits comfortably and that the heel doesn’t slip!

The reason why we want the extra 20 mm is partly that feet swell after a few hours of hiking and partly that feet slide forward a little when you walk downhill.

With 20 mm of space, you don’t risk bashing your toes and getting black nails on your hike.

Example: your foot is 253 mm: 253 + 20 = 273, which is size 40.

View our size guide here.

Single-layer boots are shell boots that have a layer of leather in the shaft, with no midlayer or lining.

This gives a flexible shaft that molds itself to the foot and leg. Under and around the foot there is a durable and waterproof cellular rubber bottom section.

Single-layer boots are not as stable as 3-layer boots, but they often last a little longer due to the simple construction.

They also allow for freer movement between the leg and the foot.

Example: Vandra II High, Forest II

Read more here.

3-layer shell boots are more technical than single-layer boots.

The shaft comprises two layers of leather and an Ariaprene midlayer.

The bottom section consists of a cellular rubber-like material and a layer of microfiber inside.

Our three-layer boots are also available in a lightweight version, where we have tried to optimize the weight of every detail to get a really light boot, but without losing any stability, comfort or functionality.

Example: Jaure II Ms High, Mira II Ws High


Read more here.

Wax the leather regularly. Our Leather Wax is always a good choice.

If you have single-layer boots, you can use Leather Grease instead of (or along with) the wax.


Is the leather Nubuck? You can spray them (with Toko Eco Shoe Prof & Care) if you want to keep the finish as it is, but you will have to spray frequently.

Wax is better in the long run, but the surface will be shinier and darker.

The cellular rubber section can be washed with water and mild soap, but no other products should be used.

Wear the boots frequently and store them in a cool place if you are not going to use them for a while.


Did you know that we can repair your Lundhags boot if it breaks or wears out?

Read more about boot care here.

Our skilled shoemakers in Järpen have all worked with our boots for a long time and we can repair most things.

Common repairs include replacing soles, repairing and improving seams, reshaping the cellular rubber, replacing the cellular rubber bottom section, etc.

As a rule, it is better to repair at an early stage – sort out the repair as soon as you notice that the seam has started to come apart, etc.

Taking care of your boots will extend their life!

Read more about repairs here.

You can hike for a long time in a pair of Lundhags boots. We have many friends of Lundhags who are still wearing boots that are several decades old.

Use them often, wax the leather regularly and repair them when they break, and they’ll be with you for many, many years to come.

Read more about repairs here.

A hiking shoe or boot should fit comfortably on your foot.

It doesn't matter if it feels airy at the front, but it should fit well in the heel and shouldn't be loose when you walk. This is a bit different for our shell boots.
Ideally, you should have about 15 mm between your toes and the edge of the shoe at the front.
They should feel comfortable from the start, but they will only get better the more you walk with them.

See our size guide here


E.g.: Bjerg low, Bjerg mid

Size of Bjerg, Stuore and Kilen: Measure your feet, add 15 mm and choose the right size from our size chart. Sometimes you can go up or down a size from what the table says without it being too short or too long – the most important thing is that the shoe fits comfortably and that the heel does not slip!

E.g.: a foot that is 251 mm: 251 + 15 = 266, which is size 40.

Here you will find our size guide!

This will depend entirely on personal preferences and your intended area of use. All our shell boots have the same function: they are good on technical terrain, have good durability, keep wetness out, are easy to repair, quick-drying, can be used for many different things, etc.

We also have boots with lining on the inside, which can be used for easier hikes if you want a little more comfort in the boot, without having to create it yourself with thick socks.

Single-layer boots: Vandra, Forest

Three-layer boots: Jaure, Mira, Professional etc.

Shoes/boots with lining: Bjerg, Stuore

We’ve made a film that describes how you can choose boots, watch it here!

A shell boot has no lining inside. An ordinary boot with a membrane or leather lining can keep water out for a while, but once it gets wet, it takes a long time to dry it. A shell boot has a cellular rubber bottom, which makes them completely waterproof at the bottom. As long as you take care of the leather, it will remain waterproof for many, many years. As there is no lining or other material that absorbs water, shell boots are extremely quick-drying, allowing you to wade with them.

Two of our shell boots: Jaure II Ms Lt High and Mira II Ws lt High

Read more about our boots here!

No. Most people who talk about Lundhag boots talk about our shell boots.

Bjerg, Stuore and Kilen are hiking shoes/hiking boots that are constructed in a different way than the boots, without a cellular rubber bottom and with a lining on the inside.

This means that they are not boots and do not become as waterproof as a shell boot (e.g. Jaure II Ms Lt High and Mira II Ws High), but they have other advantages and disadvantages.

For example, the lining makes them comfortable to walk in from the start, but they take longer to dry once they get wet.

Read more about our boots here!

Most of our hiking boots are made for use in spring, summer and autumn. We also have winter boots, such as Skare mid and Stuore Insulated (add link).

Of course, you can wear a summer boot in the winter, but here are some differences between summer and winter boots:

* Winter boots generally have a softer rubber compound in the sole, which gives a better grip on cold and icy road conditions (but wears faster in summer)

* Winter boots often have a wool lining or other insulating lining to retain the heat from the foot

* Winter boots often have an insulating midsole, so that ground cold does not penetrate into the shoe

Read more here and see our winter selection here!

Wax the leather regularly. If you have single-layer boots, you can use Leather Grease instead of (or as a complement to) the wax. Is the leather Nubuck? You can spray them if you want to keep the surface as it is, but you have to spray often. Wax is better in the long run, but the surface will be shinier and darker. The cellular rubber part can be washed with water and mild soap but no other products should be used. Wear the boots frequently and store them in a cool place if you are not going to use them for a while.

Our wax is always a safe choice!

Single-layer boots or very dry leather– choose Grease

Keep the nubuck surface– choose spray

Did you know that we can repair your Lundhag boot if it has broken or becomes worn out? Read more about boot care here!

We can repair most things on our shell boots and boots. Common repairs include changing soles, repairing seams, changing the bottom, stretching, etc. Simple repairs such as changing soles are also carried out on shoes such as Bjerg, Stuore and Kilen.

Read more about repairs here!

As nature’s very own super material, Merino wool is perfect as both a baselayer and a midlayer.

Here are some of its amazing properties:

• Merino wool is an active fiber with the ability to regulate body temperature. It keeps you warm in cold weather and cools you down when it is hot. It also keeps you warm even when it is damp.
• It wicks away moisture and insulates better than artificial fibers, plus it is lighter in terms of the insulation to weight ratio.
• The material is renewable and biodegradable.
• Several studies have also shown that allergy sufferers and those with sensitive skin tolerate Merino wool better than other materials.
• Garments remain crease-free.
• Wool doesn’t start smelling of old sweat so easily. So you don’t need to wash merino clothes as often as other fabrics – it is usually enough to just air them.

You can read more about Merino wool here! 

Fika Merino lt Ms tee + Illusion Merino lt Ws top

As a rule, you can simply choose your regular size, but if you want to be sure, you can take your measurements and compare them with our size chart.

View our size charts here!

Wash infrequently! Preferably just air your garment outside and only wash if overnight airing doesn’t work or if the garment is dirty. Use a wool detergent and a wool program on the washing machine. Do not use ordinary detergents, fabric softeners or bleach, and do not dry clean or tumble dry. Once the wool cycle is complete, you can spin-dry the laundry. Simply reshape the garment while it is still damp.

Click here for more detailed information

Fika Merino lt Ms tee + Illusion Merino lt Ws top + Eco wool wash

As little as possible! Start by hanging the garment outside to air – preferably when the weather is damp. If the garment has started to smell and the smell hasn’t gone after being aired overnight, it is laundry time. You can also wash the garment if it is dirty, i.e. it has stains or other visible signs of dirt.

Read more about caring for and washing Merino wool here.

When we talk about itchy or prickly wool, we usually mean coarse wool. Merino wool has fine wool fibers that don’t itch.

Read more about Merino wool here!

Merino wool is a fine material. The coarser the wool, the more hard-wearing it will be. You can also mix other materials into the wool to make it more durable. At Lundhags, we have chosen to use 100% fine Merino wool, as its properties are phenomenal and we want to make full use of them.

That is why it is important to wash your clothes infrequently and wash them correctly to ensure they last as long as possible.

Yes! Wool detergent is gentle and contains the wool’s natural fat lanolin.

You should not use ordinary powder detergent or fabric softener. The enzymes in ordinary detergents can eat away at the wool protein, which can cause holes in the garment, and fabric softeners damage the wool’s fibers, making the wool dehydrated and less soft.

Read more here.

The micron count describes how fine and soft the wool is, which is a result of the diameter of the wool fiber. A low micron count means a fine wool, and a high number means the wool is coarser. It is often said that itchy wool has a count of 25 microns or higher.

Merino wool in Lundhags’ collections is normally 18.5 microns. For comparison, coarser Norwegian wool tends to be around 28 microns or more.

Read more here.

All the Merino wool that Lundhags uses is, of course, mulesing-free. Mulesing involves scalping some of the sheep’s hindquarters, to prevent a particular fly from laying eggs in the skin.

Most of our hiking boots are made for use in spring, summer and autumn. We also have winter boots, such as Skare mid and Stuore Insulated.

Of course, you can wear a summer boot in the winter, but here are some differences between summer and winter boots:

• Winter boots generally have a softer rubber compound in the sole, which gives a better grip in cold and icy road conditions (but wears faster in summer)
• Winter boots often have a wool lining or other insulating lining to retain the heat from the foot
• Winter boots often have an insulating midsole, so that ground cold does not penetrate into the shoe

Read more here and see our winter selection here!

Winter boots should be a little roomy, both to accommodate a pair of thick wool socks (preferably with a thin wool liner closest to the foot) and to allow some air for the foot to warm up.

When it comes to size, our winter boots are designed so you can follow our standard size chart:

Sizing guide for shell boots here!

Size guide for allround boots here!

A shell boot has no lining inside. An ordinary boot with a membrane or leather lining can keep water out for a while, but once it gets wet, it takes a long time to dry it. A shell boot has a cellular rubber bottom, which makes them completely waterproof at the bottom. As long as you take care of the leather, it will remain waterproof for many, many years. As there is no lining or other material that absorbs water, shell boots are extremely quick-drying, allowing you to wade with them.

Examples of shell boots: Jaure II Ms Lt High and Mira II Ws Lt High

Read more here!

Our ski and skate boots have many fantastic features, including excellent moisture and water resistance, and a felt liner that can be removed and dried, worn in your tent or replaced at the end of its life.

The Guide BC and Guide Expedition BC are constructed in the same way, but there are some differences:

• The Guide Expedition BC has a wider and roomier last, ideal for those who want a little extra room for warm socks or have wide feet. The Guide BC is suitable for those who want a slightly tighter fit, e.g. for increased stability if they are to be used for Nordic skates.
• The Guide Expedition BC has a 5 mm thick liner, while the liner in the Guide BC is 3 mm thick.
• The Guide Expedition BC has a higher shaft than the Guide BC.

See our entire winter range here!

Our warmest winter boot is the Skare Expedition and our warmest ski and skate boot is the Guide Expedition. 

• A warm hiking boot or ski and skate boot should have an insulating lining – we have opted for a removable wool liner. This simplifies drying and extends the life of the product, as the liner can be replaced. In the Skare Expedition, the liner is also reinforced with Primaloft Aerogel around the toes.

Read more here!

Wax the leather regularly. If you have single-layer boots, you can use Leather Grease instead of (or as a complement to) the wax. Is the leather Nubuck? You can spray them if you want to keep the surface as it is, but you have to spray often. Wax is better in the long run, but the surface will be shinier and darker. The cellular rubber part can be washed with water and mild soap but no other products should be used. Wear the boots frequently and store them in a cool place if you are not going to use them for a while.

Our wax is always a safe choice

Single-layer boots or very dry leather– choose Grease

Keep the nubuck surface – choose spray

Did you know that we can repair your Lundhag boot if it has broken or becomes worn out? Read more about boot care here.

Our skilled shoemakers in Järpen have all worked with our boots for a long time and we can repair most things. Common repairs include replacing soles, repairing and improving seams, reshaping the cellular rubber, replacing the cellular rubber bottom section and reshaping the footbed. As a rule, it is better to repair at an early stage – sort out the repair as soon as you notice that the seam has started to come apart, etc. Taking care of your boots will extend their life!

Read more about repairs here!

No. Unfortunately, only boots made for a felt liner are suitable for one (they come with a liner and are specifically designed to be the right fit for it). A felt liner adds 3–5 mm in all directions, which makes a huge difference to the volume. To make boots as warm as possible without a liner, we recommend wearing double wool socks, one thin and one as thick as you can have without things getting too tight (it’s the air that traps the warmth).

Read more about winter boots and ski and skate boots here!

A few things to consider when choosing hiking trousers:

• They should be comfortable and you should be able to move freely in them.
• They must have good breathability.
• They should preferably be reinforced at the ankles.
• They must have good durability and a long service life.
• Depending on how you use them, you can choose how waterproof and windproof they should be. And of course, you can choose the fit, design and color to suit your taste.

We have a more detailed guide here!

As a rule, you can simply choose your regular size, but if you want to be sure, you can take your measurements and compare them with our size chart.

An example of a body-hugging, slightly tighter model: Makke pant 

An example of hiking trousers with a slightly straighter, looser fit: Authentic II pant

View our size charts here.

Hiking trousers should be comfortable and you should be able to move without resistance. The question of whether you want a snug fit (e.g. Makke pant) or a looser fit (e.g. Authentic II pant is a personal preference.

Read more here!

The material in hiking clothes should have good ventilation and dry quickly. At Lundhags, we usually use LPC, a blend of cotton and polyester, in our trousers and jackets with these properties.

•  If the fabric is proofed, it can withstand light showers.
• The material should also be able to protect against a little wind. 
• Stretch panels often provide greater freedom of movement and a more comfortable garment. 
• If you’re thinking about hiking in rainwear even when it’s not raining, you should know that the perspiration and heat you produce when hiking often won’t ventilate out quickly enough and you’ll get damp from the inside – which isn’t the case with clothes in our cotton-polyester blend. E.g. Avhu pant.

Read more here!

Washing instructions:

Always refer to the washing label, but in general for LPC and LPC/Stretch hybrid:

• Wash at 40 degrees, preferably with Toko Eco Textile Wash or another gentle detergent, without fabric softener.
• Re-proof from time to time to maintain the water-repellent properties (preferably with Toko Eco Wash-in Proof 
• Wash with similar colors
• Close zippers and buttons before laundering
• Wash the garment inside out
• Close Velcro tabs before washing
• Iron on a medium temperature
• Tumble dry on low or don’t tumble dry at all 
• See washing instructions in the garment
• Do not use bleach
• Do not dry clean

You can hike in waterproof shell clothes, but comfort and function often benefit from using more ventilating fabrics when it’s not raining. Rainwear is made to keep rain out and therefore is well sealed. This means that the moisture and heat you produce when walking often won’t ventilate well enough and you run a high risk of getting damp or wet inside your waterproofs. That’s why we recommend only hiking in rainwear when it’s actually raining – at all other times hike in hiking clothes that ventilate better through the fabric.

If you’d like to know more about choosing hiking trousers, we have a guide here 

If you want waterproofs that are light and don’t take up much space in your backpack, we have Lo.

You skate on natural ice when you can and you want stable boots that will keep your feet warm – especially when you stop for a coffee break! Choose the T-Skate NNN BC (preferably together with our Guide BC ski boot). The T-skate is the same skate, but without the binding.

You skate on natural ice when you can and want stable boots, and you prioritize going a little further and a little faster. Select the Dominator NIS (use your skate boot with Rottefella/Prolink binding).

You skate too rarely to buy both shoes and boots, and you also want everyone in the family to be able to wear them. Select Fleet.

Are you a real pro who skates on prepared tracks and really good ice? Select T-Skate PRO.

Check our size guide for each skate model here: Skate size guide

“Ordinary” sturdy shoes and boots: Fleet

Cross-country ski boots: Dominator NIS, T-Skate PR

Touring boots/BC boots (with Rottefella NNN BC binding): T-Skate NNN BC, T-skate.

The steel has a hardness value of 51 HRC. The tensile strength is 1790–1820 MPA.

No, they are sharpened when you buy them. So you can get skating right away.

The Speik Secura Safety System and the Secura Safety System are both safety systems for rapid rescues on the ice. Both have carabiners for the rescue line, an adjustable crotch strap and velcro to secure the strap so that it is out of the way.

The Speik Secura Safety System is gray (charcoal) and has a long velcro strap. It is compatible with many skate backpacks, but is particularly suitable for the Speik Ice.

The Secura Safety System is red and has two velcro straps. It fits many skate backpacks, but is particularly suitable for the Gero 35 WP.

Lundhags Ice Safety Products

These are the same throwing lines, except that the weight in the Norröra Rescue Line Pro is removable, while it is fixed in the Norröra Rescue Line.

Lundhags Ice Safety Products

You can find an instruction video here: Lundhags – Secura Safety System

For ice pikes, we recommend that you choose a pole that is about 30 cm shorter than your height.

For skating poles, we recommend that the pole is about 20 cm shorter than your height.

Lundhags Ice Pikes and Ice Safety Products

The Striim is an ice pike and therefore part of your safety equipment, rather than a pair of poles. For safety reasons, we therefore advise against using straps on the Striim. If you do want them, you can use Swix alpine straps (e.g. the Swix Sonic strap).

Lundhags Ice Pikes and Ice Safety Products

Backpacks can be hand washed with lukewarm water and a little hand soap or mild soap solution.

If re-proofing is required, we recommend a fluorocarbon-free waterproofing product such asToko Eco Proof. This makes the backback better at repelling dirt and moisture. Store in a cool, dry place.

Storage in cold garages or storerooms carries an increased risk of mold, especially in fall/winter/spring. Our backpack guide has more tips.

Our backpacks are made of materials that are either waterproof or water-repellent, are very robust and can withstand a little rain. However, as the seams are not taped, we recommend that you use a rain cover for your backpack when it rains.

Browse all our raincovers here!

Only our largest backpacks come with a rain cover: the Gnaur (60L, 75L, 90L), Saruk Pro (60L, 75L, 90L) and Saruk Pro Expedition 110+10L. You can purchase a suitable rain cover for the rest of our trekking backpacks separately.

Browse all our raincovers here!

Much of what could break on our backpacks can be repaired and we carry some spare parts. Find spare parts and accessories here!

Contact our customer support to find out what we can do for you.

Some people like to take as little as possible, others want to bring a little extra luxury along. The packing volume you need will depend on who you are, where you are going to hike (and when you are going to go), but there are some general guidelines. In winter, a little extra space is needed for warm clothes.

• 10–30L Day trips without a tent
• 30–50L Day hike with overnight stay in a cabin or small tent
• 60–75L Multi-day trekking with tent, food, change of clothes, kitchen equipment
• 90L+ Long hikes or expeditions where you need to be self-sufficient for more than a week.

Read more about our specific models and what they are most suitable for here: WHICH BACKPACK IS BEST FOR WHICH ADVENTURE?

Adjusting your backpack correctly is incredibly important. An incorrectly adjusted, heavy, rucksack easily leads to discomfort, incorrect stresses and pressure points. Get it set up right, so you can concentrate on your trip instead!

We have a good guide here: HOW TO ADJUST YOUR BACKPACK

We have a good size guide here: Backpack size guide

In addition to the back length mentioned in the size guide, your body shape may influence the choice – if it is narrow, an RS can often sit better than an RL, and if you are heavily built, an RL will often sit better.

Pack heavy objects closest to your spine. Aim to center the weight for the best balance. Pack what you use frequently or want to access quickly at the top or in the lid, and pack what you rarely use at the bottom.

Packing items in waterproof bags can save you a lot of trouble, both in the rain and when you are trying to find something. The most important tip is to practice packing, and the best way to do this is to spend a lot of time outdoors. That way you learn what works and what doesn’t, what you need and don’t need.

Not sure what to take? Read our packing list here: PACKING LIST FOR HIKING – DAY TRIP

At Lundhags, we prefer to talk about carrying comfort rather than a specific maximum weight for our backpacks. The more stable the carrier system, the heavier the load you can carry without it becoming uncomfortable.

Carry Comfort 4: You can carry the heaviest weight with our Saruk Pro backpacks. If you are comfortable carrying 20–30 kg, the Saruk Pro can handle this without any problems.

Carry Comfort 3 is provided by the Fulu Pro. This has a stable carrier system that you can also carry heavy loads with.

Carry Comfort 2: The Padje Light is a lighter backpack, but it still has a stable carrying system. Under 20 kg is no problem for the Padje Light, as long as you are comfortable with the weight.

Carry Comfort 1: The Fulu Core and Tived Light are the best of our backpacks for carrying the least weight while maintaining comfort – find your favourite!

Our aim is to deliver the products as quickly as possible within 1-4 days, depending on where you live.

Currently, we only offer delivery to addresses in Norway. Sweden and all countries with Euro currency. We don't deliver to Svalbard.

Read more here.

Shipping costs Norway and Sweden 79,- NOK/SEK. Other countries 20,- €.

If your order is over NOK/SEK 750; 75,-€,  you get free shipping.

You can find up-to-date information on delivery and returns here

We deliver to Norway, Sweden, and all countries with euro currency.

We don't deliver to Svalbard.

Read more about Delivery and Returns!

When you order an item from us, we will notify you by email when your order leaves our warehouse and is on its way to you. 

This email includes a tracking number from PostNord, so that you can follow the item from when it is sent until it is ready for collection at the pick-up point.

If you register your phone number when placing an order, you will also receive a tracking number, so that you can check the status of your consignment at any time.

You will be sent a pick-up code when the item has arrived. Bring this to the pick-up point when you collect the item.

When you order with us, you will receive confirmation by email when the item(s) leaves our warehouse. You can find your tracking number in this email.

If you haven't received the email, please check your spam filter.

Please contact us if you need help.

If you want to exchange an item, you need to return the item and place a new order in the webshop for the item you want.

Read more here.

Please contact us if you have received the wrong product from us.

Contact us here.

Please contact us if you think there is something wrong with an item you have received.

Contact us here.

Yes, you do. Under the Cancellation Act, you have the right to cancel for a period of 14 days from the date you receive the item.

Follow the instructions here.

Returns to us are free of charge.

However, the shipping costs you paid at the time of purchase will not be refunded if your order is below the free shipping limit of NOK 750.

Read more here.

Once we have received and registered your return, you will receive your refund within 7-12 working days.

Remember that you must opt to pay later in the Klarna app or on their website to avoid getting a reminder fee.

Read more here.

Please contact us if there's an item missing from your order.

Contact us here.

Unfortunately, we cannot cancel or change orders because the order information is forwarded quickly to many different internal systems.

Please use the return option. This is the easiest and fastest solution.

You can find more information on returns here.

Unfortunately, we cannot cancel or change orders because the order information is forwarded quickly to many different internal systems.

Please use the return option. This is the easiest and fastest solution.

You can find more information on returns here.

If you would like to change the delivery address on your order, please contact us.